Currently, we only offer shipping to New Zealand, but we are working on expanding this to more countries.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking on the button in the shipping confirmation email or by entering your track & trace number on the following page:

Our processing time is 1-2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible so you can enjoy your new fashion items right away!

We are pleased to announce that we offer free shipping on all orders, regardless of the amount. Whether you order a single item or multiple items, you will not be charged shipping costs.

We deliver our items with NZ Post.

You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. If you wish to register a return, simply send us an email. Our team is ready to help you and guide you through the return process.

Please contact our customer service department as soon as possible with your order number and photos of the damaged item. We will of course, provide a suitable solution.

You can exchange items by returning them according to the return procedure and placing a new order for the desired item. To initiate this process, please email us at SUPPORT@AROVA-WELLINGTON.COM

Enter your discount code in the appropriate field during the checkout process. The discount will be automatically applied to your total amount.

We accept various payment methods including Credit Card and Paypal. You can see the available options during the checkout process.

If you wish to cancel or change your order, please contact our customer service department as soon as possible. We can only make changes as long as the order has not yet been processed.

Our size chart on the product page to find the right size for your body type. If you are unsure, please contact us for advice.

You can sign up for our newsletter by entering your email address in the sign-up field at the bottom of the page. You will receive updates about new products and exclusive offers.

Yes, we offer gift vouchers. Send an email to: SUPPORT@AROVAWELLINGTON.COM

We take your privacy seriously. Please read our privacy policy to understand how and why we collect, use and protect your personal information.